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Becky’s Dog Retreat & Spa / Privacy Policy

Privacy Policy

1. Who We Are
Becky’s Dog Retreat & Spa is a private, in-home dog boarding, daycare, and grooming business
serving South Florida by appointment only. We can be reached by email at Btoosya@gmail.com
or by phone at (754)-226-7330. We are the party responsible for the personal information collected
through this website and in the course of providing our services.

2. Information We Collect
We only collect information that helps us respond to your inquiry and care for your dog. This
includes:
• Contact details you provide — your name, email address, and phone number.
• Information about your dog — your dog’s name, age, breed and approximate weight, coat
condition, temperament, routine, and any notes you share with us.
• Service details — the service you are interested in (boarding, grooming & spa, or daycare) and
the dates you need.
• Care and health information — vaccination records, feeding instructions, medication needs,
veterinary contact details, and any medical or behavioral information you provide so we can
care for your dog safely.
• Messages — the content of emails, form submissions, texts, or calls you send us.
• Basic website data — limited technical information (such as device and browser type) that may
be collected automatically when you visit our site, as described in Section 6.
You are not required to provide this information, but we may be unable to schedule a Meet &
Greet, book a stay, or safely care for your dog without it.

3. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and schedule a Meet & Greet, appointment, or stay.
• Provide boarding, daycare, and grooming services tailored to your dog’s needs.
• Keep you updated during your dog’s stay, including morning updates, photos, and videos.
• Contact you (or your emergency contact or veterinarian) about your dog’s care, health, or
safety.
• Send booking confirmations, reminders, invoices, and service-related messages.
• Maintain accurate records and comply with our legal obligations.
We do not sell, rent, or trade your personal information, and we do not use it for third-party
advertising.

4. How We Share Information
We keep your information private and share it only when necessary:
• Veterinary or emergency care — with a veterinarian or emergency service if your dog needs
medical attention during a stay.
• Service providers — with trusted providers who help us operate (for example, our email
provider or any scheduling or payment tools we use), only to the extent needed to perform
their function.
• Legal reasons — when required by law, or to protect the safety, rights, or property of our
guests, our dogs, or our household.
Any provider we use is expected to handle your information responsibly and only for the purpose
we share it.

5. Photos & Videos of Your Dog
As part of our service, we take photos and videos of your dog and share them with you during the
stay. We may also wish to feature photos of your dog on our website, gallery, or social media. We
will only use your dog’s photos publicly with your consent, and you may ask us to stop or remove
such use at any time by contacting us.

6. Cookies & Website Data
Our website may use cookies or similar technologies to help the site function properly and to
understand basic, aggregated usage. These do not identify you personally. You can control or
disable cookies through your browser settings; disabling them may affect how some parts of the
site work.

7. Data Retention
We keep your information only for as long as needed to provide our services, maintain our
records, and meet legal or accounting requirements. When information is no longer needed, we
take reasonable steps to delete or securely dispose of it. Returning clients’ records may be kept so
we can continue caring for your dog without asking you to repeat details each visit.

8. How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, loss, or
misuse. Because we are a small, personal business, access to your information is limited to
Becky’s Dog Retreat & Spa. Please note that no method of transmission over the internet or
electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices & Rights
You may:
• Ask what information we hold about you and request a copy.
• Ask us to correct or update your information.
• Ask us to delete your information, where we are not required to keep it.
• Opt out of non-essential messages at any time.
To make any of these requests, contact us at Btoosya@gmail.com or (754)-226-7330. We will
respond within a reasonable time.

10. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal
information from children under 13. If you believe a child has provided us with information, please
contact us and we will delete it.

11. Third-Party Links
Our website may link to third-party sites, such as social media or maps. We are not responsible for
the privacy practices of those sites, and we encourage you to review their policies.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be
posted on this page with an updated effective date. Your continued use of our website or services
after changes are posted means you accept the updated policy.

13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please
reach out. We’re always happy to hear from you.
Becky’s Dog Retreat & Spa
Email: Btoosya@gmail.com
Phone: (754)-226-7330