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Becky’s Dog Retreat & Spa / Terms & Conditions

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Becky’s Dog Retreat & Spa website
and the boarding, daycare, and grooming services we provide. By using our website, contacting
us, booking a service, or leaving your dog in our care, you agree to these Terms. Please read
them carefully.

1. About Us
Becky’s Dog Retreat & Spa provides private, in-home dog boarding, daycare, and grooming & spa
services in South Florida. We intentionally welcome only one dog family at a time so we can give
each dog individual attention and care. Services are offered by appointment only.

2. Our Services
Our services include:
• Boarding — private, in-home overnight care, including exercise, playtime, supervised outdoor
and saltwater pool access, and personal attention.
• Daycare — supervised daytime care with play, social time, and companionship.
• Grooming & Spa — one-on-one grooming, including luxury baths, full grooms, and spa
treatments, by appointment only.

3. Meet & Greet Requirement
Every new boarding guest must complete a Meet & Greet before their first stay. This lets us meet
you and your dog, tour our home, and understand your dog’s routine, personality, and needs. We
reserve the right to decline or discontinue service if we determine, in our judgment, that a stay
would not be a good fit for the safety and comfort of your dog, other guests, or our household.

4. Bookings & Appointments
Because we accept only one dog family at a time, availability is limited and advance reservations
are strongly recommended. A booking is confirmed only once we have agreed on the dates and
service directly with you. Submitting a form or inquiry is a request, not a confirmed booking.

5. Pricing & Payment
Current rates are listed on our Pricing page. Boarding is charged per night, with additional charges
for holiday stays. Grooming prices are based on your dog’s size and coat type, and the final
grooming price may vary depending on coat condition, matting, temperament, length, and the time
required. Additional services and spa treatments are priced separately. We will confirm applicable
charges with you, and payment is due as agreed at the time of service unless we arrange
otherwise.

6. Health, Vaccinations & Behavior
To protect all dogs in our care, you agree that:
• Your dog is in good health and up to date on vaccinations appropriate for boarding and
grooming, and you will provide records on request.
• Your dog is free of fleas, ticks, and contagious conditions; if any are found, we may treat them
at your cost or decline service.
• You have disclosed any medical conditions, medications, allergies, dietary needs, and any
history of aggression, biting, anxiety, or other behavioral concerns.
We reserve the right to refuse or end a stay or appointment if a dog shows signs of illness or
behavior that could endanger the dog, other animals, or people.

7. Emergency & Veterinary Care
If your dog becomes ill or injured while in our care, we will make reasonable efforts to contact you
and, if needed, your veterinarian. If we cannot reach you and we believe your dog needs care, you
authorize us to seek veterinary treatment on your behalf. You are responsible for all veterinary and
related costs incurred for your dog.

8. Owner Responsibilities
You confirm that you are the legal owner of the dog (or authorized to act for the owner), that the
information you provide is accurate and complete, and that you will supply everything we agree is
needed for your dog’s stay, such as food, medication, and instructions. You are responsible for
any property damage or injury caused by your dog to the extent permitted by law.

9. Grooming Terms
Grooming is provided one-on-one and by appointment only. The health and comfort of your dog
always comes first. In cases of severe matting, we may need to shave the coat rather than risk
injury from de-matting, and additional charges may apply for excessive matting or coat conditions
that require extra time. We will do our best to achieve the style you request, but results depend on
your dog’s coat, condition, and temperament.

10. Photos & Media
We take photos and videos of your dog and share them with you during their stay. With your
consent, we may also use photos of your dog on our website, gallery, or social media. You may
withdraw this consent at any time by contacting us.

11. Liability
We care for every dog as if they were our own and take reasonable precautions to keep them
safe. However, to the fullest extent permitted by law, Becky’s Dog Retreat & Spa is not liable for
illness, injury, escape, loss, or death of a dog that occurs despite our reasonable care, or for
conditions that were pre-existing or not disclosed to us. By using our services, you accept the
normal risks associated with dog boarding, daycare, grooming, exercise, socialization, and
supervised pool access.

12. Cancellations & Late Pickup
Because we reserve our home for one dog family at a time, we ask that you notify us as early as
possible if you need to change or cancel a booking. Please collect your dog at the agreed time; if
you are delayed, contact us promptly so we can make arrangements. Additional charges may
apply for extended stays or late pickups.

13. Website Use
The content on this website — including text, images, and branding — belongs to Becky’s Dog
Retreat & Spa and may not be copied or reused without our permission. You agree to use our
website lawfully and not to interfere with its operation or submit false information through our
forms.

14. Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to
conflict-of-law principles. Any dispute relating to our services or website will be handled in the
appropriate courts located in Florida.

15. Changes to These Terms
We may update these Terms from time to time. The current version will always be posted on this
page with an updated effective date. Continuing to use our website or services after changes are
posted means you accept the updated Terms.

16. Contact Us
Questions about these Terms? We’d love to help.
Becky’s Dog Retreat & Spa
Email: Btoosya@gmail.com
Phone: (754)-226-7330